Privacy Policy

Last update: January 1, 2023

Introduction

At NELA we are committed to protecting your privacy. This policy describes how we collect, use and disclose personal information.

Personal data we collect

• Contact information: name, email, phone number
• Appointment and service data: date, time, requested services
• Communications: messages sent by forms or mail

How we use your data

• To manage your appointments and provide our services
• To improve our services and user experience
• To answer your questions
• To comply with legal obligations

Legal basis for processing

We process your personal data on the basis of your consent and the performance of a contract.

Data sharing

We may share your data with service providers who help us operate our business.

Data retention

We keep your data for as long as necessary for the purposes established in this policy.

Your rights

• Access, rectification and deletion of your data
• Restriction or opposition to processing
• Data portability

To exercise these rights, contact us at [email protected].

Security

We implement reasonable measures to protect your data against unauthorized access.

International transfers

If we transfer your data outside the EEA, we ensure appropriate protections.

Changes to this policy

We may update this policy periodically. Updates will be posted on this website.

Contact

If you have questions about this policy, please contact us at [email protected] or +34 606 70 86 95.