Privacy Policy
Last updated: January 1, 2023
Introduction
At NELA we are committed to protecting your privacy. This policy describes how we collect, use and disclose personal information.
Personal data we collect
- Contact information: name, email address, phone number
- Appointment and service data: date, time, requested services
- Communications: messages sent through forms or email
How we use your data
- To manage your appointments and provide our services
- To improve our services and user experience
- To respond to your enquiries
- To comply with legal obligations
Legal basis for processing
We process your personal data on the basis of your consent and the performance of a contract.
Data sharing
We may share your data with service providers who help us operate our business.
Data retention
We retain your data for as long as necessary for the purposes set out in this policy.
Your rights
- Access, rectification and deletion of your data
- Restriction of or objection to processing
- Data portability
To exercise these rights, contact us at [email protected].
Security
We implement reasonable measures to protect your data against unauthorised access.
International transfers
If we transfer your data outside the EEA, we ensure appropriate safeguards.
Changes to this policy
We may update this policy periodically. Updates will be published on this website.
Contact
If you have any questions about this policy, contact us at [email protected] or +34 606 70 86 95.